Content for JEWELRY:
Van Cleef & Arpels creations are crafted from exceptional and delicate materials. The Maison offers multiple services to ensure your jewelry creations preserve their beauty over time.
Should you need any service, the Maison invites you to visit the closest boutique in order to drop off your creation for service. Alternatively, Van Cleef & Arpels offers a complimentary home collect service, allowing you to send your creation to our workshops. Kindly refer to the care & services page for more details.
Your creation is adjusted* to perfectly fit you with the highest level of comfort. This service is complimentary within 12 months of your purchase.
*Kindly note, not all creations are adjustable
Your creation newly sparkles thanks to a gentle cleansing that reveals the original brilliance and erases superficial scratches.
The Maison's expert jewelers use their know-how to restore one or several components of your creation, whatever the request.
Content for WATCH:
Van Cleef & Arpels watchmaking experts are dedicated to providing long-term care for your timepiece over the years. The Maison offers multiple services to ensure your watch creations are optimally maintained. Kindly note, every watch purchased from April 2020 onwards is covered by an 8-year warranty.
Should you need any service, the Maison invites you to visit the closest boutique in order to drop off your creation for service. Alternatively, Van Cleef & Arpels offers a complimentary home collect service, allowing you to send your creation to our workshops. Kindly refer to the care & services page for more details.
Depending on the creation, the strap can be changed directly in a boutique or adjusted, to make sure it fits you perfectly with the highest level of comfort.
The battery of your timepiece can be replaced free of charge every two years or whenever it is necessary.
A Maison’s watchmaking expert examines every detail of your creation and brings it back to life to continually tell the stories of the enchanting universe of Van Cleef & Arpels.